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Medical Transcription:
Cardus provides High Quality, Fast, Accurate, Customized and Cost-Effective Medical Transcription Management Services at national and internationally accepted quality standards. Cardus delivers reports quickly - well within the most challenging TAT or STAT schedules with strict adherence to HIPAA regulations of security and confidentiality.

The Medical Transcription Services offered by Cardus are HIPAA certified and are also supervised by qualified auditors and team leaders.


Highlights:
  • Medical Transcription Management Services certified within HIPAA Regulations and Guidelines.
  • Transcription Services available for any challenging STAT jobs.
  • 24 x 7 – Call Center for any Emergency Transcription Requests.
  • 3 – Tier Quality Assurance System (MT-PR-TL).
  • Customer – Team Construct (One Team caters to one Customer).
  • Web-based delivery available for transcribed documents.
  • 100% On-line Tracking of Work Status.
  • High Speed RF or Optic Fiber internet with redundancy.
  • Secure Network operations using VPN technology and firewalls.
  • Multiple dictation delivery methods
    • Toll free phone
    • Digital Recorder
  • Software design and development team in-house for developing customized applications.
Achievements/Milestones:
  • Ability to integrate transcription into existing EMRs – HL-7 compliant.
  • Development of phonetic based Shorthand Keyboard Computer Aided Technology (SKCAT) for faster Transcription and higher volume output.
  • Consistent delivery of quality of over 100% of all types of Transcription Reports.
  • Regular execution of STAT jobs of 2 to 4 hrs or less (Turn Around Time) for many US Hospitals
  • Development of all related software products for Medical Transcription industry.
  • Cockpit software for easy on-line tracking and download of files sent for Transcription.
  • Certification for compliance of HIPAA regulations.
  • Automated FTP File-Transfer.
  • On-line File Tracking, Status and Remote search.
  • Anytime on-line access to all voice and doc Files with customized search engines.
Cardus has developed a global network of transcription resources connected and managed with an advanced Internet-Enabled Work Flow Monitoring System. This unique approach is optimized for customers with large and high-volume transcription needs.

Cardus has HIPAA certified operations in Denver, CO and Farmington Hills, MI. The infrastructure of these offices are highlighted below:
Manpower
  • US offices have 32 Medical Transcriptionists with vast specialty experience - primarily in Hospital Radiology, Oncology and E/R experience varying from 10 – 28 years in these fields as medical transcriptionists.
  • We have the capacity and infrastructure to double our size of MTs very quickly.
  • Scalable operations upon requirement.
  • 15-20% people undergoing constant on-job training to take care of additional volumes.
  • We maintain a very low attrition rate in this highly competitive field.
Internet Connectivity
High speed Internet with redundancy from 2-different service providers– One with Optical Fiber and the other with RF Connectivity established through two different gateways - to ensure 100% connectivity. These connections are again backed up with a separate ISDN connection.

Firewalls / Antivirus Protections
FORTIGATE firewall with dedicated VPN connections available for secure connections Norton and other anti-virus softwares with continuous automatic updates to protect from the viruses

Workflow
Medical Transcription - Capabilities
Cardus HIPAA certified facilities have the following capabilities:
Production Capacity
  • Existing – 2,200,000 lines per month
  • Can be ramped up to 3,500,000 lines per month in 3 – 4 months time
HIPAA Certification/Security
  • Certified HIPAA regulations by HCCO
  • Biometric based Access Control Restrictions – As per HIPAA based process and security measures
  • Service Level Agreements (SLA) and Confidentiality Agreements signed with each employee to avoid liability issues
  • Digital Embedding of Patient Demographics ensuring confidentiality
Turn-Around-Time
  • Standard 24-hour Turn-Around-Time (TAT) for normal jobs(Documents will recive by next morning)
  • Short Turn-Around-Times (STAT) for special jobs – from 1 hr to 6 hrs
  • Emergency Room and Radiology Reports – within 2 to 4 hours or less
Quality System
  • 3-tier quality system starting from Medical Transcriptionist to Proof Reader to Team Leader
  • No random sampling – Each file goes through 100% editing and quality check
  • Customer – team (a specified team will one client exclusively)
Medical Transcription - Specialties
1.Departments (Including but not limited to)
  • Radiology Reports
  • Emergency Room Reports
  • SOAP notes
  • Operative Notes
  • Discharge Summaries
  • Consultation Reports
  • Psychological Evaluations
  • Death summaries
2. Specialties (Including but not limited to)
  • Cardiology
  • Urology / Nephrology
  • Orthopedics
  • Radiology
  • Obstetrics and Gynecology
  • Plastic Surgery
  • Oncology
  • Ophthalmology
  • Internal Medicine
  • Gastroenterology
  • Genitourinary
Medical Transcription - FAQ